Customer Care Unit Specialist I
CMYK-WHT midnight backgroundMesquite, Texas, United States
Posted March 9, 2026
Part Time
About the Company
American National Bank of Texas (ANBTX) has served the North Texas community since 1875, offering a full suite of business, personal, and wealth management services. The bank specializes in cash management, merchant services, and a range of loan products—including SBA, equipment, commercial real estate, and mortgage lending—to empower local businesses and individuals to grow and thrive. ANBTX differentiates itself through a client‑centric approach, with Relationship Managers who listen first and design integrated solutions tailored to each customer’s goals. This focus on personalized service, combined with a long‑standing commitment to community development, has earned the bank recognition as a top workplace by the Dallas Morning News for seven consecutive years. As a member of the FDIC, ANBTX provides reliable, secure banking solutions that support the economic vitality of the region.
Job Description
The Customer Care Unit Specialist provides daily operations of inbound contact center service efforts, answering customer inquiries, processing transactions, and troubleshooting problems.
Requirements
- High School diploma or equivalent educational/work experience
- 1 year general banking, customer service or call center experience
- Bilingual (Spanish) language skills preferred
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Paid Holidays
