CNB Bank, Contact Center Agent
CNB Financial CorpPennsylvania, United States
Posted April 28, 2026
Full Time
About the Company
CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status.
Job Description
A Contact Center Agent is responsible for providing exceptional customer service for CNB’s Family of Banks and support to clients through calls, live chats, and text messages.
Requirements
- Provide prompt and courteous assistance to clients
- Accurately assist clients with various transactions and account inquiries
- Diagnose and provide support in solving technical problems
- Ensure each interaction is positive and personalized
- Monitor and maintain performance metrics
- Adhere to all bank policies and procedures
Benefits
- Medical, Dental, Vision & Life Insurance
- 401K with company match
- Paid Time Off & Recognized Holidays
- Leave policies
- Voluntary Benefit Options
- Employee Assistance Program
- Employee Health & Wellness Program
- Special Loan and Deposit Rates
- Gradifi Student Loan Paydown Plan
- Rewards & Recognition Programs