IT Help Desk Technician

As a Certified Community Behavioral Health Clinic, CNS Healthcare is seeking a learning-oriented IT Help Desk Technician to provide expert-level support in Information Technology systems and provide technical assistance and answers to users' questions.

Requirements

• Field support tickets, calls, chats, emails, and/or other communication from users
• Identify, investigate, and resolve user problems with computer software and hardware
• Assemble, install, configure, and test Information Technology equipment and associated software
• Provide end user support onsite and remotely
• Perform preventative maintenance for computer, data communication and/or peripheral equipment

Benefits

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility