Customer Account Manager
CobotRochester, Minnesota, United States • Minneapolis, Minnesota, United States
Posted March 27, 2026
200000 - 240000 USD
Full Time
About the Company
Cobot delivers an intuitive, end‑to‑end management platform for coworking spaces, office hubs, and flexible work environments worldwide. Built from the ground up by a team that operated a coworking venue for a decade, the software automates billing, accounting, booking, and analytics, freeing space managers to focus on community engagement. A companion mobile app lets members reserve desks, meeting rooms, and shared resources from any device. With a presence in over 90 countries and a daily user base of 100,000+ coworkers, Cobot is recognized for its deep industry expertise and dedication to enhancing the coworking experience.
Job Description
The Customer Account Manager will serve as the primary relationship lead for one of Cobot's most strategic enterprise customers, ensuring alignment across stakeholders and driving long-term account growth.
Requirements
- Serving as the primary point of contact across multiple customer stakeholders and initiatives
- Build trusted relationships across business-line, operational, and executive stakeholders
- Map key stakeholders and influence networks across the organization
- Work cross-functionally with Sales, Flywheel, and Deployment teams
- Proactively manage expectations, resolve challenges, and keep complex initiatives moving forward
- Identify and drive opportunities for account growth
- Maintain a regular onsite presence at customer locations
Benefits
- Comprehensive benefits
