Customer Service Officer

Join Cochrane's Transport as a Customer Service Officer and be the first point of contact for customers, responding to enquiries and providing high-quality support in a lively and fast-paced environment.

Requirements

• Passionate about customer service
• Resourceful and able to find information, navigate systems and work to resolve customer enquiries in a timely manner
• Multitasking skills with the ability to prioritise competing tasks
• Active listener with strong verbal and written communication skills
• Demonstrate composure and resilience under pressure
• Dedicated to ongoing improvement by identifying challenges, opportunities and implementing effective solutions
• A team player that is driven to contribute to the team’s overall success

Benefits

• Above award wages
• 13.5% Superannuation
• Career development opportunities