Customer Service Officer
ConcentrixBallarat, Victoria, Australia
Posted January 16, 2026
56240 - 56240 AUD
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits. We are seeking multiple passionate Member Support Specialists to join our vibrant Contact Centre team in Ballarat, working with one of Australia’s largest superannuation funds.
Requirements
- Strong communication and interpersonal skills with a professional, friendly approach
- Ability to multitask and work confidently across multiple systems
- Composure and resilience when handling complex or high-pressure interactions
- Eagerness to learn and take on new challenges
- A team-oriented mindset with a strong sense of personal accountability
Benefits
- Comprehensive Training
- Work-Life Balance
- Free Parking
- Modern Office Location
- Career Progression
- Supportive Culture