City Manager, Miami

At Coco, we're reimagining last-mile delivery with a fleet of autonomous robots built for the real world. Our mission is to make delivery more accessible, reliable, and sustainable—one city at a time. As a City Manager, you will own Miami's Coco operation end-to-end.

Requirements

• Own city-level operations: Manage day-to-day fleet health, deployment zones, and operational uptime across all active merchant locations in Miami.
• Drive merchant success: Serve as the primary point of contact for Coco's merchant partners—onboarding new restaurants, resolving incidents, and proactively improving the delivery experience.
• Manage the team: Hire, train, schedule, and manage local operations staff (robot technicians, coordinators, and any contract labor).
• Report and improve: Track city KPIs obsessively. Surface insights to central leadership, flag problems early, and drive continuous improvement across every dimension of the operation.
• Represent Coco locally: Be a visible and trusted presence in the community—at neighborhood meetings, with local press, and with city officials.