Technician, Customer and Network Facing

Customer and Network Facing Technician responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems.

Requirements

• Demonstrated proficiency in Core Technician skillsets
• Valid state driver's license and a good driving record
• Certifications and licenses, as required by state and municipal laws
• Minimum of one year of direct customer service experience
• PC and Windows software skills

Benefits

• Competitive salary
• Medical coverage (including prescription and vision plans)
• Dental coverage
• Life Insurance
• Long and short-term disability insurance
• Voluntary employee, spousal, and child life insurance
• Company recognized Holidays with additional Floating Holidays
• Paid Time Off (PTO) programs
• Comprehensive Flex Work Policy
• 401(k) plan eligibility
• Participation in the Employee Bonus Plan
• Participation in the Cogeco Stock Purchase Plan
• Complimentary and discounted broadband services
• Tuition Reimbursement
• Headspace Membership
• Betterhelp Membership