Concierge

The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and supportive environment.

Requirements

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate issues to management when necessary.
• Complete work order requests.

Benefits

• Competitive wages
• Training
• Growth opportunities
• Early access to paycheck
• Health, Dental, Vision, and Life Insurance
• Paid Vacation
• Holidays
• Sick Leave
• 401K with company match
• Free meals at work
• Employee Assistance Program
• Generous Employee Referral Program