Concierge

The Concierge is the first point of contact with our residents, families, visitors, and guests, providing exceptional customer service and creating a welcoming environment. This role is responsible for front desk coverage, answering inquiries, and coordinating resident services.

Requirements

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate issues to management when necessary.
• Complete work order requests.

Benefits

• Competitive wages
• Training and growth opportunities
• Early access to paycheck
• Health, Dental, Vision, and Life Insurance
• Paid Vacation, Holidays, and Sick Leave
• 401K with company match
• Free meals at work
• Employee Assistance Program
• Generous Employee Referral Program