Technical Support Engineer

Role Overview

The Technical Support Engineer is a role within the Cohesity support organisation. The position will work with other talented engineers to ensure Cohesity customers receive the highest support possible.

What You Will Do

Respond to customer inquiries, provide technical support, and work with customers, partners, and field reps to answer technical questions and provide solutions.

Why It Might Be a Fit

We are looking for passionate people with deep technical expertise and excellent communication and customer service skills to join our team!

Requirements

• 4+ years of Sys Admin or related enterprise Technical Support Certification in one’s product area
• 4+ years’ experience providing 2nd /3rd level support in an enterprise class product company
• 3+ years’ experience in public and/or private cloud platform experience preferred
• Diploma holders / Graduates / Postgraduates in Engineering / Science
• English proficiency is preferred

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements