Service Technician & Operations Specialist
Cold JetHamilton, Ontario, Canada • Burlington, Ontario, Canada • Guelph, Ontario, Canada • Toronto, Ontario, Canada • Cambridge, Ontario, Canada • Kitchener, Ontario, Canada
Posted August 4, 2025
Full Time
About the Company
We solve the world's cleaning and transport cooling problems with products that are environmentally sustainable, do not generate waste streams, and are occupationally safe.
Job Description
We are looking for a Service Technician & Operations Specialist to provide installation, service, and troubleshooting support on dry ice blasting machines and dry ice manufacturing equipment. The role involves technical phone support, hands-on troubleshooting, and generating service quotes and orders. The successful candidate will have 5+ years of experience in field service, strong mechanical aptitude, and excellent communication skills.
Requirements
- Degree in a technical field or equivalent military training
- 5+ years' experience in field service working with mechanical equipment
- Proficient level skills with MS Office, especially Excel, and ERP & CRM applications
- Strong business communication skills, from oral presentations to business writing
- High attention to detail
- Strong mechanical aptitude
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
