Service Technician & Operations Specialist - Rancho Cucamonga
Cold JetRancho Cucamonga, California, United States
Posted January 5, 2026
Full Time
About the Company
Cold Jet designs and manufactures dry‑ice systems that use recycled CO₂ to deliver environmentally friendly cleaning, surface preparation, and parts‑finishing solutions for global manufacturing. Their second product line provides integrated production, metering, and packaging equipment that consistently produces high‑quality dry ice for food transportation, cold‑chain logistics, and industrial cleaning applications. By replacing hazardous, energy‑intensive blasting media with dry ice, Cold Jet enhances worker safety, reduces environmental impact, and boosts operational efficiency for customers worldwide. Headquartered in Loveland, Ohio, the company operates across North America, Europe, Asia, Canada, and Mexico, and it is known for its technology‑driven approach, reliable customer support, and commitment to sustainable innovation.
Job Description
We are seeking a Service Technician & Operations Specialist to provide installation, service, and troubleshooting support on dry ice blasting machines and manufacturing equipment. The person will ensure timely follow-up on service opportunities, support on operational tasks, and provide accurate documentation of quotes & service orders.
Requirements
- Perform equipment repairs at customer sites and at Cold Jet's Rancho Cucamonga office
- Provide technical phone support and hands-on troubleshooting
- Generate and update service quotes, service call orders, and job entries in company software systems
- Contribute to sales of parts and service
- Support other Cold Jet departments, sales, engineering, and operations
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off