Key Account Manager

Join COLIBRIX ONE, a fast-growing fintech company, to shape the future of payments and digital economy. As a Key Account Manager, you'll build strong relationships with merchants, drive innovation, and provide exceptional service in a fast-paced environment.

Requirements

• Manage client onboarding, including gathering and conducting an initial review of documents
• Advise customers regarding products and services
• Establish sustainable customer relations
• Maintain and update the client database
• Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
• Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices

Benefits

• Opportunity to shape the future of fintech solutions within a growing company
• A collaborative and supportive team environment
• English / Spanish classes
• Opportunity to receive reimbursement for work-related training/courses
• Option to work in a hybrid model based on mutual agreement with the direct coordinator