Customer Support Representative

Collabera is a leader in IT staffing, and this position as a Customer Support Representative involves providing responses and solutions to customer inquiries, documenting interactions, and promoting products and services.

Requirements

• Assist customers and dealers with creating new accounts, modifying/merging existing accounts, and providing alpha numeric codes for GPS enabled farming devices.
• Provide solutions to customer problems of a moderately complex level.
• Effectively document customer interactions and issues.
• Distribute product/service/policy information to customers and dealers.
• Develop common solutions to problems with team members.
• Maintain customer-related information online.
• Assist in promoting client products/services/programs.

Benefits

• Paid vacations
• Holidays
• Personal days
• Medical, Dental, and Vision insurance
• 401K retirement savings plan
• Life Insurance
• Disability Insurance