ICU Clerk (Lease End Services)

This ICU Clerk position involves validating customer account information, analyzing customer account data, and providing phone support. The ideal candidate will have a call center background, intermediate Excel experience, and previous banking experience. They will work independently and be able to handle high volumes of data with attention to detail.

Requirements

• Must be able to work 8am – 5pm but be flexible to do 7-4 or 7:30-4:30 as needed
• Must have call center background / Phone support experience
• Intermediate EXCEL experience required
• Previous Banking Experience highly preferred and will be given top preference for interviews
• Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department
• Strong written and verbal communication required
• Ability to work independently
• Attention to detail is a must! Will be handling high volume of auto finance contracts and vehicle information
• Ability to thrive in a compliance-based environment
• Ability to multi-task and be flexible with a high volume workload
• Experience in an administrative, reporting, or high-volume production environment (such as insurance or auto finance)
• Financial, banking or contracts experience is highly preferred