Personal Support Center Supervisor
Collegis LLCIllinois, United States
Posted April 13, 2026
50000 - 60000 USD
Full Time
About the Company
Collegis LLC is a marketing and technology education solutions provider that partners with colleges and universities to deliver data-driven insights and services aimed at boosting enrollment, enhancing student outcomes, and optimizing operational expenses. With decades of experience in higher education, the company supports more than 40,000 students nationwide through its comprehensive infrastructure.
Job Description
Collegis Education is a marketing and technology education solutions company seeking a Personal Support Center Supervisor to oversee the daily operations of the call center, ensure customer service and partner SLAs standards are met, and manage a team of call center agents.
Requirements
- Minimum of 2-5 years’ experience in a call center environment
- At least 2 years in a supervisory role
- Bachelor’s degree in Information Technology/Business is preferred
- Relative industry certifications are considered a plus
