We're seeking an experienced Atlassian Engineer to design, implement, and maintain our Atlassian ecosystem. The ideal candidate has deep Atlassian administration expertise, a strong understanding of agile/ITSM practices, and the ability to translate business requirements into scalable, efficient solutions.
Requirements
- Administration & Configuration: Manage, configure, and optimize Atlassian tools (Jira Software, Jira Service Management, Confluence, and add-ons).
- Workflow & Process Design: Partner with stakeholders to design and implement Jira workflows, custom fields, permissions, automation rules, and reporting that align with agile and ITSM best practices.
- Platform Integrations: Build and support integrations with other enterprise systems (CI/CD, identity management, monitoring, collaboration, CMDB, and analytics platforms).
- Governance & Standards: Develop and enforce best practices for tool usage, data integrity, and platform scalability.
- Reporting & Analytics: Create dashboards, reports, and metrics to measure performance, delivery efficiency, and service health.
- Automation & Scripting: Leverage Jira Automation, APIs, and other tools to reduce manual work and streamline processes.
- Support & Enablement: Act as a subject matter expert, provide tier-3 support for Atlassian-related issues, and enable teams through documentation and training.
- Continuous Improvement: Stay current with Atlassian product roadmap, recommend new features, and lead upgrades/migrations when needed.
Benefits
- Paid Time Off
- 401k Matching