Atlassian Software Engineer

We're seeking an experienced Atlassian Engineer to design, implement, and maintain our Atlassian ecosystem. The ideal candidate has deep Atlassian administration expertise, a strong understanding of agile/ITSM practices, and the ability to translate business requirements into scalable, efficient solutions.

Requirements

• Administration & Configuration: Manage, configure, and optimize Atlassian tools (Jira Software, Jira Service Management, Confluence, and add-ons).
• Workflow & Process Design: Partner with stakeholders to design and implement Jira workflows, custom fields, permissions, automation rules, and reporting that align with agile and ITSM best practices.
• Platform Integrations: Build and support integrations with other enterprise systems (CI/CD, identity management, monitoring, collaboration, CMDB, and analytics platforms).
• Governance & Standards: Develop and enforce best practices for tool usage, data integrity, and platform scalability.
• Reporting & Analytics: Create dashboards, reports, and metrics to measure performance, delivery efficiency, and service health.
• Automation & Scripting: Leverage Jira Automation, APIs, and other tools to reduce manual work and streamline processes.
• Support & Enablement: Act as a subject matter expert, provide tier-3 support for Atlassian-related issues, and enable teams through documentation and training.
• Continuous Improvement: Stay current with Atlassian product roadmap, recommend new features, and lead upgrades/migrations when needed.

Benefits

• Paid Time Off
• 401k Matching