Retail Supervisor | prAna

The Retail Supervisor is responsible for delivering exceptional brand and customer experiences, driving store sales, and fostering a welcoming retail environment. They oversee daily store operations, including product management, merchandising, education, and marketing execution.

Requirements

• Provide knowledgeable, friendly service to customers
• Lead sales floor operations and direct team members to best serve guests and maximize sales
• Deliver clear, direct, and timely coaching feedback
• Set a motivating tone by leading through example with a customer-obsessed mindset
• Handle customer and staff concerns professionally
• Proactively address operational challenges and make informed decisions
• Execute store opening and closing duties, including cash handling and paperwork completion
• Develop expertise in prAna's product line and educate customers about apparel and accessories
• Support inventory cycle counts, order processing, and stockroom organization
• Maintain a clean and organized store
• Follow inventory control and loss prevention policies
• Assist with merchandising, floor resets, and visual directives
• Follow safety and security protocols at all times
• Share ideas and input for store and region-specific events

Benefits

• Generous product discounts on prAna and Columbia Sportswear brands
• Store credit for purchasing product
• Medical, dental, and vision coverage
• Participation in 401(K) program
• Eligibility to participate in the prAna Retail Quarterly Bonus Plan
• Flexible work schedules
• Paid time off
• Accident, critical illness, hospital indemnity, and legal services voluntary benefits