Dutch Speaking Customer Experience Agent

Dutch Speaking Customer Experience Agent – Hybrid (Malta) - provide excellent customer service in Dutch and English, support players with account queries and payment processes, use AI tools to boost efficiency.

Requirements

• Speak and write fluently in Dutch and English
• Enjoy multitasking and have strong problem-solving skills
• Are comfortable working shifts (including some nights)
• Have an interest in using AI tools to boost efficiency
• Have previous customer service experience (that’s a bonus!)
• Carry out security checks to keep our players and business safe

Benefits

• Competitive salary + bonus scheme
• Hybrid working model with flexibility between home and office
• One-time bonus to help you set up your home workspace
• Work remotely for up to 40 days per year from anywhere in the world
• Private health insurance
• Flexible wellbeing allowance for initiatives that support your wellbeing
• Complimentary breakfast and lunch on select days
• Great in-office events happening throughout the week
• Fun quarterly team events and social gatherings