Bilingual Patient Access Specialist

Looking for a career where you can make a meaningful impact every day? COMHAR invites you to join our team as a Patient Access Specialist. In this vital role, you'll support individuals and families seeking services, ensuring they experience a smooth, compassionate, and welcoming start to their care journey.

Requirements

• Greet and assist patients in person, by phone, or online with professionalism and empathy.
• Complete patient registration, scheduling, and check-in/out processes accurately.
• Verify insurance coverage and obtain prior authorizations as needed.
• Collect co-pays, deductibles, and outstanding balances following organizational guidelines.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Collaborate with clinical staff, billing teams, and other departments to support seamless patient flow.
• Ensure compliance with HIPAA and all organizational policies and procedures.
• Answer general inquiries and provide clear communication about appointments, insurance, and financial responsibilities.
• Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability coverage
• 403(b) retirement plan
• Paid time off
• Tuition reimbursement
• Employee assistance program
• Voluntary options: disability, accident, and pet insurance