Manager, Bankcard & Merchant Services
Commerce BankKansas City, Missouri, United States
Posted May 5, 2026
82000 - 96500 USD
Full Time
About the Company
At Commerce Bank, we know lifeâs best moments can come with some financial complexity. Our job is to help people and businesses navigate challenges so they can get back to focusing on what matters most. We do this by getting to know our customers and communities and accepting their goals as our own to deliver the right financial solutions and guidance. Itâs what weâve done for more than 150 years. Weâre a regional bank headquartered in Kansas City and St. Louis, delivering a full line of financial services including business and personal banking, checking, savings, loans (including mortgages and student loans), credit and debit cards, plus investment services and wealth management. Connect with us when, where and how you prefer â at one of our locations across the heartland, online, or interact directly with a Commerce banker through our Commerce Bank CONNECTÂź app. Learn more at www.commercebank.com or contact us at 1-800-453-2265.
Job Description
At Commerce Bank, we're building a career that's more than just steps on a ladder. We're helping people find financial safety and success, and making sure people and their money are taken care of. This role is about operational team direction, managing Bankcard & Merchant service requests, and resolving complex problems.
Requirements
- Manage Account Services teams that support Bankcard & Merchant service requests and resolve complex problems as needed
- Resolve customer service issues and coordinate team productivity through established processes and procedures
- Ensure timely and accurate completion of departmental work and management reports
Benefits
- Employer-sponsored health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Paid vacation
- Paid personal time
- Career development
- Education assistance
- Voluntary supplemental benefits