Bank Operations Specialist provides staffing coverage for various business units across the division, performing temporary assignments, responding to customer inquiries, and troubleshooting technical issues.
Requirements
- Basic knowledge of the banking industry
- Ability to routinely learn new support functions
- Ability to utilize a technical aptitude that allows for quick learning company systems, platforms and products
- Ability to utilize discretion for when to escalate issues appropriately
- Ability to identify workflow or process improvements to increase efficiency
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel, Teams, SharePoint and Outlook
Benefits
- Employer-sponsored health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Paid vacation
- Paid personal time
- Career development
- Education assistance
- Voluntary supplemental benefits