Senior Customer Success Engineer
Common RoomUnited States
Posted February 3, 2026
Full Time
About the Company
Common Room is a customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation.
Job Description
Common Room is a customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation. The company is looking for a Senior Customer Success Engineer to be the technical backbone of post-sales success.
Requirements
- 5-8 years in technical customer-facing roles
- Deep expertise with CRMs and Integrations
- Experience navigating attribution, data definition, or ROI conversations with enterprise stakeholders
- Proven track record building leverage through documentation, templates, and process improvement
- Demonstrated ability to own outcomes in ambiguous technical environments
- Familiarity with SQL and a programming language such as Typescript/Python/etc. (preferred)
- Experience with GTM tools, Customer Intelligence platforms, or RevOps technology (preferred)
Benefits
- Competitive base compensation
- Meaningful equity ownership
- Health insurance including medical, dental, and vision
- HSA and FSA
- Unlimited Paid Time Off
- Paid Company Holidays
- Work from home policy including a laptop and support for your home office needs
- Monthly Remote Stipend
- 401(k) self contribution
- Paid Family Leave