Community Support Specialist - Wood Street Commons Shelter
Community Human ServicesPittsburgh, Pennsylvania, United States
Posted March 30, 2026
Full Time
About the Company
Community Human Services (CHS) is a Pittsburgh-based nonprofit dedicated to providing critical human services to Allegheny County residents for nearly six decades. CHS offers a comprehensive array of programs including housing assistance, emergency shelter, food pantries, mental health services, and more, focusing on addressing the root causes of homelessness and housing instability. Their distinctive approach emphasizes harm reduction, housing first principles, and holistic support for individuals and families in need.
Job Description
The Community Support Specialist works under the direction of the Program Manager to provide case management and supportive services to participants of the shelter location, assisting them in obtaining stable housing outside of the shelter.
Requirements
- Excellent communication and interpersonal skills
- Exceptional customer service communication
- Cultural competence
- Experience and ability to de-escalate mental and behavioral health crisis situations
- Strong organizational, phone and computer skills
- A working knowledge of the social service system
- A willingness to work both independently and collaboratively
- Strong ability to navigate the Internet to familiarize and access various resources