Help Desk Analyst
Community OptionsNew Jersey, United States
Posted May 6, 2024
50000 - 50000 USD year
Full Time
About the Company
National non-profit agency providing services to individuals with disabilities in 12 states.
Job Description
We are hiring a Full-Time Help Desk Analyst to assist our IT team and provide exceptional customer service.
Requirements
- Minimum one year of professional IT experience
- Audio / Visual experience a plus
- Valid Driver's License
- Some proficiency in AD, Office365, Multiple browser's, Computer Hardware
- Experience supporting Android and iPhone, Mobile Device Management a plus
- MAC OS experience also a plus
- Working knowledge of printer management
- Experience working with LAN administration
- Logical troubleshooting skills
- Excellent time management and interpersonal skills and a high-level attention to detail
- Understanding of best security practices and continual updating of knowledge base
Benefits
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
