As the Director of Conference & Reception Services, you will oversee the engagement of clients, guests, vendors, and associates entering Milbank, ensuring policies and procedures are followed and hospitality departments operate at maximum efficiency.
Requirements
- Support and execute Senior Leadership-level events strategically
- Develop and implement innovative programs to elevate engagement, optimize space utilization, and increase service impact
- Partner with client operations team to develop continuous improvement and holistic service delivery opportunities
- Serve as a highly visible point of contact to ensure expectations are understood, communicated, and exceeded
- Provide a consistent high-level service to exceed guest satisfaction and KPIs are achieved
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave