DIRECTOR OF CONFERENCE & HOSPITALITY SERVICES

As the Director of Conference & Reception Services, you will oversee the engagement of clients, guests, vendors, and associates entering Milbank, ensuring policies and procedures are followed and hospitality departments operate at maximum efficiency.

Requirements

• Support and execute Senior Leadership-level events strategically
• Develop and implement innovative programs to elevate engagement, optimize space utilization, and increase service impact
• Partner with client operations team to develop continuous improvement and holistic service delivery opportunities
• Serve as a highly visible point of contact to ensure expectations are understood, communicated, and exceeded
• Provide a consistent high-level service to exceed guest satisfaction and KPIs are achieved

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave