Customer Success Coordinator

As a Customer Success Coordinator at Compass, you will oversee the management of our office, support customers with training and marketing requests, and provide exceptional customer service.

Requirements

• 1-2 years previous experience in customer service, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space
• Strong problem-solving and analytical skills
• Strong verbal communication and presentation skills
• Meticulous attention to detail, highly organized

Benefits

• Paid vacation
• Holidays
• Sick time
• Parental leave
• Recharge leave
• Medical, tele-health, dental and vision benefits
• 401(k) plan
• Flexible spending accounts (FSAs)
• Commuter program
• Life and disability insurance
• Maven (a support system for new parents)
• Carrot (fertility benefits)
• UrbanSitter (caregiver referral network)
• Employee Assistance Program
• Pet insurance