Customer Experience Specialist
Compliant Learning ResourcesAustralia
Posted February 3, 2026
Full Time
About the Company
TRG's software-arm, eSkilled is a leading provider of innovative learning management systems (LMS), student management systems (SMS), and a suite of software solutions designed to enhance education and training experiences.
Job Description
Join TRG's eSkilled team as a Customer Experience Specialist and play a key role in maintaining a positive customer experience throughout the customer lifecycle. Enjoy the convenience of Australian hours, fast career growth, and a range of benefits.
Requirements
- Previous experience in customer support, preferably in the tech or education sector
- Strong written communication skills
- Proficiency with CRM software and ticketing systems
- Problem-solving mindset with a focus on delivering excellent customer service
Benefits
- Permanent work-from-home
- No weekend work
- Fast career growth & development with our internal promotion
- PHP 100,000 medical coverage for 2 dependents
- Dental and optical benefits
- Company-provided equipment
- Virtual games, events, and lunch outs
