Absence Customer Experience Specialist - Idaho

The Absence Customer Experience Specialist will answer incoming calls to assist customers with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. The individual will report to a Customer Experience Team Lead and must have strong attention to detail, customer service experience, and be comfortable working in a structured fast-paced call center environment.

Requirements

• Bachelor's Degree preferred, High School Degree or equivalent required
• 1-3 years Customer Service experience required
• Call Center experience preferred
• Employee benefits administration and/or FMLA administration a plus

Benefits

• Paid Time Off (PTO)
• medical
• dental
• vision
• 401(k) with match
• robust EAP
• wellness program