Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions.
Requirements
- Relevant qualifications or accreditations in ServiceNow
- In depth knowledge of the ServiceNow platform in ITSM and one other area
- ITIL accreditation to at least âFoundationâ level and are well versed in ITIL disciplines.
- 7+ years of experience in similar roles
- Members of and active contributors to ServiceNow internal communities
- Mentor other Process Consultants
- Regular advisors to the Solution Consulting team
- Can engage with customers at all levels of seniority and communicate the business benefits that a ServiceNow solution can provide.
- Can work with all customers and to manage their expectations.
- Keep up to date with ServiceNow technology, using relevant industry sources, and use this information in customer conversations.
- Demonstrate good verbal and written communication skills.
- Use active listening skills and probing techniques to understand the priorities and concerns of others and are self-motivating and capable of working alone or as part of a team.