IT Asset Management Coordinator
ComputerCareCambridge, Massachusetts, United States
Posted March 27, 2026
46000 - 52880 USD
Full Time
About the Company
ComputerCare is a woman-owned business that values technical excellence and human connection.
Job Description
ComputerCare is a woman-owned business that values technical excellence and human connection. As an IT Asset Management Coordinator, you'll be responsible for managing the device life-cycle process, troubleshooting customer devices, and coordinating logistics across sites. The role involves performing administrative tasks, reviewing and diagnosing devices, and providing customers with clear communication.
Requirements
- 1+ years of experience in a Customer Service role
- Knowledge of Microsoft Office or Google Suite
- Strong organization skills, attention to detail, and the ability to manage multiple tasks
- Familiarity with device repairs and/or shipping and receiving
- Ability to regularly lift, push, or pull 50+ lbs.
- Netsuite or applicable SaaS experience
- Familiarity with device repairs, shipping/receiving, or general IT workflows
Benefits
- Comprehensive Medical, Dental, and Vision plans
- 401(k) with employer match
- Company-paid Life Insurance
- Employee Assistance Program (EAP)
- Adoption Assistance
- Commuter Benefits
- Free Coursera Professional Certifications
- Generous vacation & sick time, plus paid time off to give back to your community
