Client Success Coordinator

The Client Success Coordinator provides administrative, operational, and delivery support to Comscore's Client Success organization. This entry-level role ensures smooth day-to-day operations for account teams by assisting with reporting workflows, data QA, scheduling, and internal tracking. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities.

Requirements

• Provide day-to-day administrative and operational support to Client Success teams across assigned accounts.
• Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation.
• Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution.
• Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness.
• Help run recurring or ad-hoc reports, coordinating with internal teams as needed.
• Learn and apply quality control processes to identify data inconsistencies before client delivery.
• Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items.
• Coordinate cross-functional interactions with Analytics, Product, and Support teams.
• Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment.
• Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts.
• Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement