Asesor de Servicio al Cliente - Mercado Español WP01
ConcentrixBarcelona, Catalonia, Spain
Posted February 25, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
We are seeking a Customer Service Advisor to join our innovative team in Barcelona. As a Customer Service Advisor, you will handle and manage level 1 user inquiries and provide a response and resolution within SLA. We offer a great opportunity for professional growth and personal development, with complete and remunerated training, a professional development program, and specialized courses.
Requirements
- Bilingual level of Spanish
- Experience in customer service and query handling
- Accustomed to using a computer and office tools, CRM, etc.
- Empathy and a willingness to work and learn in a dynamic environment
- Responsible and good communication and organizational skills
Benefits
- Indefinite contract of 39 hours
- Rotating schedule
- Office in an excellent location in Barcelona
- Salary: 18,052.54 euros brutos + up to 1,200 euros brutos in bonus per year
- Complete and remunerated training
- Professional development program and specialized courses