B2B English- Associate Customer Success
ConcentrixCairo, Cairo, Egypt
Posted May 2, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Supports customer base, cultivates customer relationships, ensures customer satisfaction, and develops product knowledge to address customer questions and concerns.
Requirements
- Manage high volume of customer contacts and communications
- Develop product knowledge to speak intelligently to customers
- Document and track customer feedback