Customer Service Advisor - Homecoming - Alabang 2026
ConcentrixMuntinlupa, Philippines
Posted December 4, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Customer Support Associate I position provides customer service support and resolution of routine problems regarding client's product or services. The job involves ensuring service delivered to customers meets contractual Key Performance Indicator (‘KPIs’), clarifying customer requirements, and demonstrating empathy while maximizing opportunity to build rapport with the customer.
Requirements
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally