Customer Service Advisor with Czech in Brno

Customer Service Advisor role at a betting company, handling customer inquiries via phone, chat, email, and social media. Requirements: fluent Czech (C2) and English (B2), positive approach, computer skills, interest in sports and betting. Offered: full-time employment, salary 37,500 CZK per month, bonuses, flexible shifts, multisport, benefit card, meal vouchers, refreshments, career growth, paid initial training.

Requirements

• Communicate with customers via phone, chat, email, and social media
• Help with account registration and verification, login, payments, and technical issues
• Be a reliable guide to our platform
• Find fast, friendly, and accurate solutions
• Contribute to improving internal processes with your insights and ideas

Benefits

• Full-time employment
• Salary 37,500 CZK per month
• Bonuses up to 2,500 CZK
• Night shift, weekend, and holiday supplements
• Multisport at a discounted price
• Benefit card (monthly contribution 1,940 CZK)
• Meal vouchers for every worked day worth 123.90 CZK
• Fresh fruit, snack days, and refreshments at the workplace
• Summer and Christmas party, competitions, wellbeing workshops
• Career growth - training, courses, Concentrix University
• Paid initial training, friendly team, and many opportunities for growth