Customer Service Representative (Financial) - On-Site

Concentrix is seeking a Customer Service Representative to provide customer support and resolution of non-routine problems. The role requires a high school diploma, 2 years of customer service experience, and knowledge of financial support. The company offers a range of benefits, including medical, dental, and vision insurance, and a 401(k) retirement plan. The base salary range is $17.00 - $19.96/hr, plus incentives.

Requirements

• High school diploma or equivalent
• 2 years of customer service experience
• Knowledge of financial support, including prepaid, debit, and credit card types
• Ability to uncover solutions by asking probing questions
• Ability to utilize resources and/or articles to provide correct information

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• Paid time off and holidays
• Paid training days
• DailyPay enrollment option
• Health and wellness programs
• Mentorship programs
• Modern office setting with advanced technologies
• Programs and events supporting diversity, equity, and inclusion