Customer Service Representative (German-speaking) - Banking Company

As a Customer Service Representative for a banking company in Porto, Portugal, you will ensure performance goals are met and client expectations are fulfilled. The role involves managing incoming phone calls, identifying customer needs, and providing accurate information. The company offers a competitive salary, performance bonus, and career development programs.

Requirements

• Fluent verbal and written German (C1)
• Excellent communication skills
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters

Benefits

• Full-time contract
• Competitive salary
• Performance bonus
• Central location in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training
• Career development programs