Customer Service Representative (Portuguese-speaking) - Website Solutions
ConcentrixLisbon, Portugal • Lisbon, Portugal
Posted March 10, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries. As a Customer Service Representative, you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence.
Requirements
- High level of Portuguese (written and oral) and fluent in English (B2)
- Experience in customer service, tech support, or a similar role
- Strong communication skills, both verbal and written
- Tech-savvy, with the ability to quickly learn new software and tools
- Excellent problem-solving skills and patience when dealing with users
Benefits
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Central location in Lisbon, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs