Customer Service Representative (Travel Enthusiast) (On-Site)
ConcentrixLaredo, Texas, United States
Posted April 7, 2026
30000 - 32000 USD
Full Time
About the Company
Concentrix is a global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging.
Job Description
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services.
Requirements
- High school degree or equivalent (required)
- Empathy
- Experience in Customer Service not required, but encouraged
- Proficiency in fast-paced multi-tasking environment
- Eagerness to learn new technologies
- Bilingual not required, but encouraged to apply
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option
- Company networking opportunities
- Health and wellness programs
- Mentorship programs
- Programs and events that support diversity, equity, and inclusion