Operations Manager
ConcentrixManchester, England, United Kingdom • England, United Kingdom
Posted March 31, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Join our dynamic team where innovation meets customer care! As an Operations Manager, you will oversee and optimize operations to deliver exceptional service to clients and customers.
Requirements
- Minimum 3–5 years' experience in a call center environment, including at least 2 years in a Team Leader role
- Demonstrated experience driving performance
- Strong leadership and team management skills
- Excellent analytical and problem-solving abilities
- Familiarity with operational management software and CRM tools
Benefits
- Competitive salary
- Opportunities for career development and growth
