Operations Manager

Operations Manager opportunity at Computacenter in the UK, responsible for managing teams, developing and coaching staff, and implementing performance management solutions.

Requirements

• Previous experience in line management
• Strong collaboration skills and a proactive approach to driving team performance
• Ability to evolve services for customers and improve internal processes and efficiencies
• Understanding of the commercial implications of service delivery
• Capability to report on and govern team output and impact
• Proven experience in relationship building at diverse organizational levels
• Solid understanding of the ITIL framework
• Competency in MS Office tools, with a proven record of effective usage
• Knowledge of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs)
• Familiarity with Managed Operating Systems (advantageous)

Benefits

• generous paid time off
• 401k matching
• retirement plan
• tuition reimbursement
• relocation assistance