Team Leader, Operations - Unilingual
ConcentrixParaná, Brazil
Posted March 27, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Supervise daily activities of service agents, ensure performance goals are met, analyze reports, and develop actions to improve indicators.
Requirements
- Experience in leading teams in call centers, collections, financial operations/banking or similar
- Excellent oral and written communication
- Intermediate skills (dynamically tables, formulas, graphs, etc)
Benefits
- Career opportunities and development
- Partnership with various companies, courses, language schools
- Transportation allowance
- Meal voucher
- Life insurance
- Medical assistance
- Dental assistance
- Child care assistance