Team Leader with German - On-site Timisoara
ConcentrixRomania
Posted September 8, 2025
Full Time
About the Company
Weâre Concentrix. A global technology and services leader that powers the worldâs best brands, today and into the future. Weâre human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability.
Requirements
- Responsible for the day-to-day supervision of a group of call center associates
- Effectively coach direct reports on their performance
- Identify performance related issues and develop an action plan for improvement
Benefits
- Full-time indefinite contract
- Performance bonus
- Flexible benefits through MY Benefit Platform
- Medical Subscription
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project
