Team Manager with English & German

Results-driven leader with strong coaching skills and passion for team development. Leading, coaching, and developing a team of Customer Support Representatives.

Requirements

• Advanced level German (C1–C2)
• Advanced level English (C1–C2)
• Completed higher education (college degree or equivalent)
• Previous experience in a leadership role (Team Leader / Team Manager) within a customer support or BPO environment
• Ability to analyze performance data and drive KPI improvement
• Experience working in a structured, target-driven environment

Benefits

• Competitive salary
• Monthly performance bonus
• 30 RON meal tickets
• Cost of a monthly subscription for public transportation (120 ron/month)
• Relocation package of 500 EUR gross/month for the first 6 months (for candidates who need to relocate)
• Well-defined career path with many opportunities to grow in different directions
• Possibility to work in a hybrid model (up to 3 days from home) based on performance and business needs