Patient Engagement Specialist

This is a hybrid position that supports occasional in-person outreach in the Los Angeles, CA area. As the Patient Engagement Specialist, you will be the first contact for many of ConcertoCare’s patients. In this role, you will serve as a key organizational ambassador and educator.

Requirements

• 1 year of experience in a healthcare, patient-oriented position
• 1 year of experience in providing customer service
• Sales experience and history of consistently achieving sales goals/metrics preferred
• Appointment scheduling experience
• CNA/MA background is a plus
• Call center experience is a plus
• Demonstrated passion for extraordinary patient service
• Licensed for a minimum of 5 years
• No vehicle-related suspensions/reinstatements, DUI, reckless driving, leaving the scene of an accident, or felony convictions within the last 3 years
• Multiple violations and accidents within the last 5 years would be subject to review

Benefits

• Monthly Bonus Incentive
• Competitive Salary
• Excellent Work/Life Balance
• 15 days of PTO and 3 Floating Holidays
• 8 paid holidays yearly
• Medical, Dental, Vision and 401k