Account Manager

Concord is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. In this role, you will be responsible for managing and growing a portfolio of client accounts, ensuring client satisfaction, and driving business growth.

Requirements

• Proven experience in account management or a similar role
• Experience in consumer marketplace lending, SaaS loan servicing, fintech, or financial services platforms strongly preferred
• Excellent communication and interpersonal skills (English required; Spanish preferred/required depending on role scope)
• Strong problem-solving and negotiation abilities
• Ability to build and maintain strong client relationships
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office Suite
• Bachelor's degree in business administration or a related field

Benefits

• Grocery Vouchers
• Internet Bonus
• Medical Insurance
• Life Insurance
• Dental Insurance
• Law Benefits