Concord Servicing is a comprehensive loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. For more than three decades, Concord has delivered award-winning loan servicing and financial technology with unparalleled performance. With more than 3 million active accounts and manages $16 billion in assets, our clients span the industries and the globe. Learn more about our compliant and flexible portfolio servicing solutions at www.concordservicing.com.
Open Positions
Commercial Loan Workout & Collections Specialist
5+ years collection experience, knowledge of FDCPA and state regulations, and strong negotiation skills
Director of Contact Center Collections Strategy
10+ years of experience, deep expertise in Genesys Cloud, strong command of collections performance management
Data Analyst
Bachelor's degree in Business Analytics, 2+ years of analytical experience, advanced Excel skills, and strong data hygiene practices
Collection Specialist
Collection experience, analytical and communication skills, knowledge of loan calculations
Data Analyst
Bachelor's degree in Business Analytics, Data Science, Statistics, Economics, or a related field, with 2+ years of analytical experience and advanced Excel skills
Customer Service Inbound
Customer service experience, ability to communicate effectively, knowledge of loan calculations, and ability to work in excess of 40 hours per week
Cloud Infrastructure Engineer
5+ years of experience in IT infrastructure, with at least 3 years of hands-on Azure implementation and operations experience, Azure networking expertise, and experience working in regulated financial services environments
Account Manager
Proven account management experience, strong communication skills, and ability to build client relationships
Cloud Infrastructure Architect
10+ years of experience in IT infrastructure, expertise in AWS and Azure, and experience with regulated financial services environments
Revenue Operations Generalist
Revenue Operations Generalist role supporting the full go-to-market engine across Sales, Marketing, and Customer Success, requires 2–5 years of experience in Revenue Operations, Sales Ops, Business Operations, or a similar role, with experience working with CRM systems (HubSpot or Salesforce) and strong Excel/Google Sheets skills, high level of accountability and low ego, comfortable operating at multiple levels and taking on a wide range of responsibilities
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