Customer Relationship Executive (IT Industry)

We are looking for a Customer Relationship Executive with some experience selling solutions/ products and services to all sectors of the market. The successful candidate will have an understanding of the IT market and a strong interest in sales, preferably in the IT sector.

Requirements

• Proactive generation of own leads within your territory
• Proactive follow up of leads generated by our marketing campaigns
• Excellent customer facing skills
• Provision of management information to Line Manager
• Provision of quotations and Bid response documentation
• Ownership of the end-to-end process around the delivery of products & services to Concorde Technology Group Customers
• Increasing the scope of products and services being taken by Concorde Technology Group customers
• Ensuring the highest levels of customer satisfaction through professional engagement at all times and at all Levels within the customer
• Adherence to all Concorde Technology Group processes and procedures
• Maintaining a high level of knowledge around the products and services offered by Concorde Technology Group
• Maintaining a high level of knowledge of the general I.T. marketplace and the specific marketplace within Which the named Customer operates
• Maintaining up-to-date records of all activities with regard to the named Customers

Benefits

• An industry matching salary
• Commission scheme
• Pension Scheme
• A tailored professional and personal ongoing development plan
• Up to 10 days training per annum
• Birthday off as a paid holiday
• Referral scheme for bringing superstars to the business